Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPDSM4020 Mapping and Delivery Guide
Present at tribunals
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPPDSM4020 - Present at tribunals |
---|---|---|---|
Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency specifies the outcomes required to appear effectively before a tribunal. It includes preparing for tribunal hearings, using tribunal etiquette, acting as a witness, participating in conciliation hearings, and presenting a case.The unit supports the work of property industry professionals, including licensed real estate agents, stock and station agents, strata managers and their authorised representatives involved in preparing and presenting cases at tribunals relating to property industry operations.Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The following must be present and available to learners during assessment activities: equipment: computer system with internet, email and printing facilities tribunal environment specifications: checklist for identifying tasks to be completed in preparing for a hearing guides for acting as a witness, tribunal processes, and presenting a case at a tribunal federal, and state or territory legislation and local government regulations relating to property operations relationship with team members and supervisor: member of a work team in a property industry context. Assessor requirements As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment. |
||
Prerequisites/co-requisites | |||
Competency Field | Strata community management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Prepare for tribunal. |
| |||||||
Element: Participate in conciliation processes for grievances and disputes. |
| |||||||
Element: Use appropriate tribunal etiquette. |
| |||||||
Element: Present case before tribunal. |
| |||||||
Element: Act as a witness. |
|